SOLVING PROBLEMS STARTS HERE

  • Research

  • Contract

  • Deposit

  • Production

  • Delivery

SOLVING PROBLEMS STARTS HERE

THE PROCESS

Research

All project begins with research. You will be asked to complete and return a comprehensive intake questionnaire defining the purpose, scope, and vision of the project. Any number of calls and emails will be exchanged until a thorough understanding of your needs is reached.

Contract

Once the scope has been defined I’ll create a proposal and contract. A contract states the agreed-upon scope, terms, conditions, and a schedule of payments. A contract is mandatory for any project, large or small, and is delivered and signed electronically.

Deposit

Upon signing of the contract, an initial invoice is generated for an up-front deposit on the project. The project can not start until the deposit has been received.

Production

The production phase is when all the fun stuff happens. We always start with a Marketing Strategy and from there we branch into Design and then Development depending on the needs of your project.

Delivery

Upon approval of the final rendering, and upon receipt of the final payment, the completed and formatted design files are delivered to Client and the project is deemed complete.

THE PROCESS

Research. All project begin with research. You  will be asked to complete and return a comprehensive intake questionnaire defining the purpose, scope, and vision of the project. Any number of calls and emails will be exchanged until a thorough understanding of your needs are reached.

Contract. Once the scope has been defined I’ll create a proposal and contract. A contract states the agreed-upon scope, terms, conditions, and a schedule of payments. A contract is mandatory for any project, large or small, and is delivered and signed electronically.

Deposit. Upon signing of the contract, an initial invoice is generated for an up-front deposit on the project. The project can not start until the deposit has been received.

Production. The production phase is when all the fun stuff happens. We always start with a Marketing Strategy and from there branch into Design and then Development depending on the needs of your project.

Delivery. Upon approval of the final rendering, and receipt of the final payment, the completed design files are delivered to the Client and the project is deemed complete.

FAQ

A Tech solution would be way cheaper

There are a number of reasons that a quality designer is better than a cheap tech solution:

1. Higher quality overall design.  A designer like me will create a logo that works on every platform, and provide you with information on how to use them. Tech solutions do not do this.

2. The logo I create for you is unique and can be trademarked. Many designs from tech solution providers are not unique designs, and cannot be trademarked.

3. Relationships matter. When you work with me, I am learning everything there is to know about you and your company so I can help your company grow in the future. A tech solution doesn’t care about you – they are looking to spit out something generic as fast as possible to get paid.

I can’t afford it, is it really necessary?

Your brand is how your customer comes to understand your company. An out-of-date brand shows a lack of attention to detail and an inability to stay up-to-date with current market trends. Your branding is a statement about your company, and it is the first thing customers will use to judge whether or not they want to buy your product or services.

Especially when I can do it all myself.

That is a great question. We are lucky to live in a time when there are so many options for business owners to DIY all aspects of their company. But as a small business owner, you know that time is money. And the real question is, what is the best use of your time?

Your time is precious; every moment you spend on DIYing your website or social media is time lost running your business. Delegating these tasks to people like me allow you to focus on what matters. Running your business.

Why would I want to design my projects this way?

Figuring out your company’s message and voice, as well as the majority of the written content is essential before starting the design. This ensures that your content and message informs your design to create seamless branding and a better user experience, which is essential for sales conversion.

Is mobile really that important?

I won’t quote any mobile vs desktop web browser stats, by the time you read this they will have increased anyways. The point is, more and more people everyday are using their mobile device as their main tool to navigate the web. If your website isn’t optimized for mobile devices, or there are portions of your site you can only access from a desktop computer, you will lose business.

Mobile first design, or “progressive enhancement”, is when we start the design process by optimizing it for mobile devices. We then add and change the content as the user switches to bigger devices. This approach ensures that all core functionality is easy to use, and well displayed on all mobile devices, before moving on to easier-to-design-for formats like laptops and desktops.  

Do you do both?

I have work as both a designer and developer. They are two very different disciplines with heavy overlap. Design is any graphic based creation, from business cards and brochure design to website mockups. Development is anything that requires coding, like a mobile app, or website.

When creating something like a website, you need a designer to design the site’s theme and functionality and a developer to build, test, and launch the website. Developers and Designers must work hand in hand to create a great website.

When you work with Kelsey Grant Arts Inc., everything is done in-house. My time as a developer has taught me how to design for development and given me a more technical eye than most designers. I design and develop websites and brands. Anything I’m not an expert in, I subcontract and manage to make sure it is to my standards, and you are receiving the best quality product.

I have a small budget can you work within that?

As a business owner myself I understand the importance of stretching your dollar. I’m not here to tell you to spend money on something you don’t need. The service packages I create for my clients are tailored to their specific needs and market. I don’t believe in wasteful design or marketing – I won’t offer you a service if in the long-run, it’s not going to make you more money.

I tailor my packages and services so that every project is worth the investment. Your investment with me will elevate your company to the next level and help you make more money.

You can see examples of my pricing here or cut to the chase and contact me using the form below for more detailed pricing.

What my clients have to say

  • Over the past decade, I have had the pleasure to work with Kelsey and her various team members on a few different projects. The first was working on marketing strategies where we identified how we wanted to expand, develop and focus future efforts. This then led into building an online Shopify platform to further simplify and showcase our products. Most recently I asked Kelsey and her team to help re-brand and split my company into two separate entities to tackle a wider range of products. We utilized the Iron Ash Sales Inc. corporate platform to create ironashthermal.ca which focuses on wood stoves and other thermal orientated products as well as created ironash.ca to develop the hard skills I have curated over the past 15 years as a mining engineer and generalist. The timing could not have been better to utilize the awkward downtime of Covid to make all of this happen remotely. I really couldn’t ask for a better person to work with on any project let alone the complex world of web development and ecommerce. I look forward to the next project Kelsey and I can work on to take the Iron Ash brand to the next level!
    Erik Beck Owner (Iron Ash Sales Inc.)
  • We take a lot of pride in our attention to detail so when it came time to design a logo we knew we needed someone who worked well with us. @kgrantarts did an amazing job and was really easy to work with!
    Andrew Gowan Co-Owner – Cypher Custom Builds
  • Working with Kelsey was an absolute pleasure. Her impeccable eye for detail and expertise made for a fun and enjoyable experience. Our new website is more convenient, organized, user-friendly, and, most importantly, it connects us to our community. Kelsey consistently communicated to ensure the site stayed true to our vision and offered valuable feedback and guidance. Thank you so much for bringing our site new life!
    Daniel Larsen CEO (Culture Craft Kombucha)
  • Kelsey contacted me about a new website, a much-needed new website for my bakery. I knew I wanted to upgrade our website for an easier way for online ordering, but I really had no idea what we needed to do or how to go about it. Kelsey had great ideas and made me realize that this was something I needed. Someone who specializes in website development to take on, as I am definitely not tech savvy. There were so many variables with the new site, taxed or no taxed items, limited numbers available for order, many different dietary restrictions to put in place, items available only seasonally etc. Kelsey kept her cool throughout the process and came up with perfect solutions to all the issues with a menu that has so many variables. I love the new website! It is so much more than I imagined it could be. Very grateful to Kelsey for the amazing job she did and continues to do for Lemonade.
    Tracy Kadonoff Owner (Lemonade Gluten Free Bakery)
  • It was a pleasure to work with Kelsey on our non-profit’s website redesign project. Our new site is much more accessible, organised, and user friendly thanks to her expertise – with an updated sitemap, layout, and look, along with new graphic assets she created for us along the way. With such a big project, it was wonderful how Kelsey was consistently communicating and actively listening to our feedback. She took time to understand our organisation and connect with us, which really shows in the final result. Thank you so much for helping us bring our vision to life!
    Jacob Huang Communications (Parent Support Services Society of BC)
  • We greatly enjoyed working with Kelsey on a refresh to the CityStudio Vancouver website. With a limited budget, she was able to meet our greatest needs in a timely and professional manner. Her keen eye for design helped us utilize our current theme to its fullest potential. With her help, she left us with the best version our website could be without a whole re-design, and identified areas to keep an eye on for when we were ready to take the next step with our website.
    Renée Smith Communication and Engagement Coordinator (CityStudio Vancouver Society)
  • We had been growing our business slowly up to a point through word of mouth and by doing a lot of ground work traveing to races and events. We really were not capitalizing on our partner relationships, athletes and engagements and ultimately we were not converting all this work into sales. We knew we needed to get online but how? The whole process of building a website that did what we needed it to do e-commerce wise and at the same time effectively communicate our culture and engaged our partners and athletes all seemed too difficult. Kelsey, made it very easy and was really good at understanding our industry, our business and what we needed the site to do. It was much less painful than we thought. Most importantly, she was able to effectively encapsulate our culture into the site and also did an awesome job on our logo and branding. Kelsey took our vision and turned it into reality.
    Paul Torriero General Manager | Quick Water Canada
  • Getting to work with small family businesses is both satisfying and simplistic.  Satisfying knowing the invoice at the end of the day goes directly to someone's livelihood and simplistic in not having to go through hoops and red tape to get a project completed on time and within budget.  This was my experience with Kelsey as Iron Ash has been working with her family's warehouse for almost a decade so it seemed fitting to get the nod from proud papa to have her solve some of our problems.  The main goal of our project was to provide an E-Commerce platform to be able to allow customers a simple process to purchase our wood stoves and accessories.  We were also able to redesign the website and subsequently refine the image of the company through logo iteration and mood boards.  Through Kelsey's connections, we had an all star female professional team to look at marketing strategy and branding.  Iron Ash continues to have excellent experiences working with Kelsey and must add the approval forms and invoicing for project engagement were very user friendly and provided excellent flow throughout the problem solving cycles.
    Erik Beck Owner | Iron Ash Thermal
  • Kelsey brought my website vision to life. Kelsey created a well thought out, detailed plan of action. As we moved forward into create mode I was not only excited but very happy every time I received an update. I found Kelsey to be very detail oriented and a great problem solver. Kelsey is great to work with and if she didn’t know the answer she’d find it. Kelsey and I have worked together for a while now and she continues to over perform. I would recommend Kelsey to anyone who has a vision that needs to be brought into this world.
    Karen Ann Davidson Lifestyle Blogger
  • Working with Kelsey has been much more than hiring a professional designer to help with the re-branding of my business, it has been truly a mind blowing immersion in a creative process. The level of details and the technicality of the overall process has been a real revelation. Kelsey pushed me to think my business from different angles and she helped me re-shaping professional goals in terms of communication strategy and branding. I now owe my very own business brand and identity.
    Giorgio Riccardi Sea to Sky Web Solutions

FREEBIES

Work with me and receive a discount!

Why Squarespace?

  • 20% discount
    off of your first year with any Squarespace annual plan when you use my services to build your website.
  • Mobile-Optimized Design
  • Award-Winning Design
  • Free, Unlimited Hosting
  • SSL Certificate Included
  • Built-In Security

Why Google Workspace?
Everything you need to run your business in one package

  • Save 10% per user for your first year of Google Workspace
  • Custom domain emails
  • Over 30GB of Google Drive cloud storage
  • Smart shared calendars and business files
  • 24/7 live support
  • Advanced admin controls
  • Mobile device management
  • Easy data migration

Why Hover?

  • Get $2 off your first purchase
  • Simple to use interface
  • Hundreds of extensions
  • Quick domain connection with your favorite services

Get $100 off your next project with me when you refer me a client! I’ll also give any newly referred clients $100 off their first project with me!

I’D LOVE TO HEAR ABOUT
YOUR PROJECT

I’D LOVE TO HEAR ABOUT YOUR PROJECT